Transit & Storage Insurance

Our household contents and Specified personal property in Transit insurance aims to provide:

  • One of the Best Insurance covers available for your household contents being relocated within Australia.
  • Less Expensive cover with more options
  • Prompts claims service

When considering Insurance, customers are often confused abut what removal insurance covers and why it is needs.

We have put together some FAQS to help you decide;

Why do I need insurance? 

When you have your belongings in your house, you have them covered with a Home and Contents Policy.

This policy may not cover you when your goods are in transit. When you move your goods, these risks are made significantly greater.

Transit Insurance, offered by us is, in most instances, the most economical way to cover your goods in transit.

If you think you don’t need insurance you should ask yourself why you would insure your goods in your house where there is low risk, and not when they are moving into a situation, where damage is more likely to occur.

Doesn’t Express Furniture Removals Pty Ltd have their own insurance?

Under Australian law, removal companies are not required to carry insurance.

However, as part of a membership qualification, AFRA members must have Public Liability Insurance, Third Party Property and Motor Vehicle Insurance, and Fire, Flood, Collision and Overturning Insurance for their own protection.

This insurance does not cover your goods against accidental damage whilst in transit.

If I pack my own boxes, am I insured for losses or breakages in the carton?

Since we has not packed the goods, we take no responsibility for the contents of the cartons in the event of any damages or breakages.

What is “Customer goods in transit & storage insurance”? 

Insurance that covers your household goods from the time they leave one house until they are installed in another.

When do I need cover?

In full cover Transit, it insures your household goods while they are being packed and moved by us , including any storage in the course of the move.

If we store your goods in Storage, the transit cover you choose can be extended to cover those goods during the storage period. This will attract a separate premium.

If you do not extend your transit cover for the periods of storage, your transit policy ceases when goods are unloaded into the warehouse.

How much should I insure for?

We will provide you with an Insurance Declaration to assist you to arrive at the value you need to protect your goods.

It is important not to undervalue your goods, as the values stated by you are the maximum amounts that will be considered in the event of a claim.

Your insurance Choices:

We can arrange insurance that is designed specifically to cover household goods being moved from one house to another.

Please read through the Financial Services Guide and Product Disclosure Statement to ensure that you obtain the cover you need.

Financial Service Guide

Insurance Policy Wording

Product Disclosure Statement


OR CALL 1300 139 995